Service Description
We provide inclusive digital health access support designed to help individuals and communities confidently engage with digital health tools, services, and information. Our service reduces digital exclusion, strengthens self-management, and improves access to health and wellbeing support.
Our services include:
Digital Health Navigation
Supporting people to access and use online health services, apps, and platforms, including appointment systems, health information, and self-care tools.
Digital Confidence & Skills Support
Helping individuals build confidence using digital devices through guided support, simple demonstrations, and practical assistance tailored to their needs.
Community-Based Digital Access
Providing safe, trusted spaces where people can receive one-to-one or group support to overcome barriers related to language, literacy, disability, or anxiety around technology.
By combining professional digital support with a community-led, person-centred approach, we enable people to take greater control of their health, improve engagement with services, and reduce inequalities caused by digital exclusion.
Digital Inclusion & Equity
Empowerment & Self-Management
Community-Led Access & Trust
Practical solutions for healthier futures.
Ensuring that everyone, regardless of age, language, confidence, or background, can access and benefit from digital health services.
- Supporting individuals to build confidence, skills, and independence in using digital tools to manage their own health and wellbeing.
- Delivering digital health support through trusted community settings using culturally sensitive, person-centred approaches.
- This service enables people to make informed decisions, monitor their health, and engage proactively with support services.
Frequently Asked Questions
This service is for adults who need support to access or use digital health tools, including people with low digital confidence, limited access to technology, language barriers, long-term health conditions, or anxiety about using online services.
We offer practical, guided support to help people use digital devices and access trusted health information and services. This includes one-to-one assistance, group support, and community-based sessions delivered in a safe and supportive environment.
No. This is a non-clinical, community-based service. We do not provide medical advice or diagnoses. Our role is to support people to access digital health tools, understand information, and connect with appropriate services when needed.